Terms & Conditions

Booking Terms and Conditions

Egypt Quality Tours is a Division of Egypt Today Travel Group. Licensed and Regulated by the Ministry of Tourism under license number 1947 and also a member of the Egyptian Travel Agents Association (ETAA).

With this in mind Egypt Today Travel’s Terms and Conditions are applicable to any booking made under the EQT Brand and are shown below.

1. How to make your booking or start your enquiry

To start your Enquiry or Make a Booking, this process can be made by completing the “book now” confirmation form found on each programme page of our website and in our “contact us” section or by or Emailing us at enquiries@egypttodaytravel.com. We can also tailor your tour to suit your personal needs by completing the form or by emailing us at the above email address.

It is recommended that you book as early as possible to ensure that you can attain the Hotels / Flights / Tours that you wish to have. Particularly if you are travelling during Peak Periods it is advisable to book as early as possible to avoid disappointment.

2. Quotations and length of validity of pricing

All of our quotations are subject to availability of the services quoted and are not guaranteed until the booking has been confirmed and the deposit has been received by Egypt Today Travel. Quotes are valid for 7 days after the date of issue (subject to flight pricing remaining equal) and Egypt Today Travel reserves the right to increase prices accordingly.

3. Deposit and Final Balance Payment

After your tour package has been finalised and confirmed by us we will notify you of the payment procedures. A 50% deposit is required to make the booking and the final balance is due 30 days prior to your arrival into Egypt (unless otherwise stated)

Once final payment has been received confirmation details of your full package will be sent to you containing all details relating to your booking and any relevant pre arrival information.

4. Late Bookings and Payments

Bookings made within 21 days of arrival must be paid in full by either wire transfer or by our secure credit card payment facility.

No additional charge will be made for last minute bookings.

5. Making Payment

Payment can be made from your bank or building society or via credit card, by either wire transfer or by our secure payment transaction facility with Paypal. If paying by wire transfer confirmation that the transfer has been sent must be provided to Egypt Today Travel in order to start the final booking process. If paying by credit card via Paypal a surcharge for using the facility will be notified to you within your booking payment information.

If any fees are incurred by either wire transfer or by paypal then Egypt Today Travel will request that this amount is carried by the booking party and not the liability of Egypt Today Travel.

6. Bank Details

Egypt Today Travel uses a reputable banking system with BNP Paribas Bank. Details shown below.

Account Name: Egypt Today Travel

Bank Name: BNP Paribas Bank

Branch: Aswan Branch

Branch Address: 97 Corniche El Nil Street, Aswan, Egypt

Account Number: 0042 1080 0390 0110

Swiftcode:  B N P A E G C X X X X

7. Entry Visa Requirements

For many visitors to Egypt it is a fairly simple process. You can get your visa in one of the Banking Kiosks at your arrival Airport in Egypt. However, for some foreign nationals you may have to apply to your local Egyptian Consulate in advance for your Visa.

It is therefore the visitor’s responsibility to ensure that they have the appropriate visa for entry to Egypt prior to departure, to allow them entry into the Country.

It is therefore highly recommended that you check with your local consulate prior to finalising your booking as to your Visa requirements and process.

8. Accommodations

All rooms quoted on are standard double or twin bedded rooms with private facilities, unless you have specifically requested and paid for an upgraded room category.

For any Special requests such as bed types, connecting rooms, smoking facilities etc please note that these are subject to availability. The Room selection in all cases unless otherwise reserved is completely at the Hotel’s discretion.

Triple rooms consist of standard Double or twin beds plus a roll out bed or cot for third person. Please note that the number of people accommodated does not dictate the room size.

Egypt Today Travel where appropriate reserve the right to make substitutions with hotels of equal standard in certain circumstances. No refund is applicable for any difference in the price of said accommodations.

9. Checking in and out of Accommodations Timings:

These times can vary depending on the Hotel’s own policy. However generally check in is around 2pm and check out around 10am. Please note that most Hotels may request a credit card authorisation at check in and to see your passport for identification.

If a Day Room has been included as part of your tour package then check out would be around 6pm.

10. Itinerary and Accommodation Ammendments

Rarely but on occasion due to unforseen circumstances your Hotel or Cruise Boat may have to make some last minute changes occasionally after arrival. Egypt Today Travel therefore reserve the right to adjust the sequence or substitute any of the hotels with other of a similar standard, and in such circumstances there will be no additional cost to the booking party. It may also be necessary, again due to unforseen circumstances that your itinerary may have to be slightly re-structured, if this is necessary please be assured that this matter will be discussed fully with you and alternative arrangements of a comparable quality and standard will be made as alternative.

11. Responsibility of Egypt Today Travel

Egypt Today Travel acts only as agent for the booking party in relation to travel whether by rail road, private car, motor coach, boat, aircraft or any other travel conveyance. And as such we assume no liability for injury, illness, damage, loss accident, delay or any irregularity to any person or property resulting directly or indirectly from any of the following causes; Weather, Acts of God, force majeur, acts or restrictions of Government or other such authority, war, civil disturbance, labour dispute, riot, thefts, breakdowns, quarantines or acts of default, delays, cancellations or changes by Hotels and other accommodations, carrier or restaurant. Egypt Today Travel holds no responsibility for any additional expense if any of the above is the case.

12. Additional Food and Drinks

Additional Food and Drink costs are the responsibility of the booking party, and if meals are included they are based on the Hotel or Accommodation’s buffet or set menu. Generally (unless otherwise stated in your booking confirmation) beverages are not included and are the booking party’s responsibility for payment.

13. Cancellation by the booking party

Once a partial or full payment has been made cancellations will only be accepted in writing via email or fax. Cancellation terms will be applicable based on the date that the cancellation application has been received. In all cases, cancellations must be received prior to the party arriving in Egypt.

14. Cancellation Policy

Individual Travellers (less than 10 pax)

Groups (10 or more pax)

All above applicable except during Peak Periods where the following would apply:

Peak Periods

  • Christmas and New Year from 20 Dec until 6 Jan and Easter Holidays (generally from 19th March until 31st March unless Easter Date is altered that year)

  • Up to 30 days prior to the arrival date – 35% cancellation fee *

  • 29 – 16 days prior to the arrival date – 50% cancellation fee *

  • 15 days prior to the arrival date – 100% cancellation fee*

* Percentage is based on total price of tour programme amount
 

Refunds:

In all cases no refund is applicable after commencement of the booking party’s tour programme. There will be no refund for any reason once the trip has begun unless through our fault you do not receive the trip you paid for. There will be no refund for unused hotel rooms, meals, sightseeing or any other charges once the trip begins.

15. Cancellation by Egypt Today Travel

Egypt Today Travel reserves the right to cancel a tour in relation to any circumstances but will not cancel a tour less than 45 days before departure, except for Force Majeure etc (see section 11) or the booking party’s failure to pay the final balance

16. Children Travelling

A person under 18 is able to book any of our tours only if they are travelling with a parent or legal guardian. There will be no exceptions to this policy.

  • 0 – 1.99   Free of charge

  • 2 – 5.99   25 % of total tour programme price

  • 6- 11.99   50% of total tour programme price

  • 12 + Are considered adults – full tour programme price

If your tour programme price includes flights then an additional supplement may be applicable for your child.

17. Not included within your Tour Programme Price

Generally your Tour Programme Price (unless otherwise stated in your booking confirmation) does not include:

  • Roundtrip air travel between your home and Egypt

  • Airport arrival/departure taxes on this travel, 

  • Entry Visas

  • Personal Travel Insurance

  • Items of a more personal nature such as beverages at meals, additional food or snacks at times other than any meal included on the itinerary, laundry, telephone, fax or Internet/E-mail access charges, film, fees for taking photographs or videos in certain locations, fees for changing money, medical expenses, excess baggage fees, customs duties, shopping

  • Tipping or gratuities

18. Baggage and Excess Baggage

Each traveller is responsible for his or her own baggage and at their own risk throughout their tour programme. Excess and overweight baggage charges are the person’s own responsibility. It is highly recommended that the use of Hotel or other accommodation’s safety deposit boxes are taken advantage of to store any valuable or precious / sentimental items such as jewellery, passports, cameras and money. Egypt Today Travel accepts no liability for any lost or stolen items. It is also highly recommended that you do not leave any items of value in any vehicle, bus or car while sightseeing.

19. Medial and Physical Conditions

It is each travellers responsibility that they are physically capable of, and in good health for, taking part in any activities or tours that they have booked. They should ensure that the tour they have chosen is appropriate for their level of mobility, physical capability, or health. The traveller is also responsible for any cost of medicines, medical care or facilities they may require whilst travelling or on tour for any reason.

20. Travel Insurance

Each Traveller bears the ultimate responsibility for having their own valid Travel Insurance to cover them for any eventuality whilst travelling to Egypt. You should make sure that you have adequate personal and medical insurance to meet any personal or medical emergency which could arise. In some cases it may be necessary for the traveller to pay at the time for any medical care then seek reimbursement from their Insurer. It is therefore highly recommended that you check with your Travel Insurance Provider for more details. In the event of a medical emergency Egypt Today Travel will make every effort possible to assist you to obtain the necessary medical care and if necessary assist you with transferring funds from your home country to pay for this medical care.

21. Allergies, Dietary Requirements and Innoculations

Before confirming your booking with us please make us aware of any Dietary requirements or food and other allergies you may have, as well as any physical or mobility issues that may affect you during your tour with us. Egypt Today Travel reserves the right to accept any person onto a tour or to decline any person from participating in a tour if their physical condition, mental well being or their behaviour would interfere with the operation of the tour programme. There would be no refund in such cases.

Please also check with your medical practitioner to find out which injections or innoculations you may require for your tour to Egypt. It is the responsibility of the individual traveller concerned to ensure that they obtain these innoculations.

22. Limitations of Liability

Egypt Today Travel are not liable for any delays, inconveniences, accidents, injuries or expenses of any kind resulting entirely to or in part of the negligence of other people or from situations outwith our control.  It is the responsibility of the traveller that they assume all risks of personal injury and aggravation of any medical condition related in any way to any of the activities during their tour programme. Baggage and other personal property is solely the responsibility of it’s owner and Egypt Today Travel will not accept liability for any such loss incurred.  Please also see section 23 below.

23. Free Time and when you are not with us

During any free time, free days, or time when Egypt Today Travel are not escorting you then it is solely your responsibility for your health, safety and welfare during these times. Advice can be given by Egypt Today Travel as a guideline but in no way transfers the responsibility of your health, welfare or safety to Egypt Today Travel.

Egypt Today Travel accepts no responsibility for any loss, injury or accident which happens during the time you are not with your Egypt Today Travel employees.

24. Complaints

It is of course hoped that you wouldn’t have any complaint about any part of your programme or about any of our staff, however should you have any issues at all then we would request that you bring it immediately to the attention of your Egypt Today Travel representative at the time so that we can make every effort to resolve the situation speedily. Failing to do so might result in Egypt Today Travel not being able to alter your programme, make any refund, or take corrective action at the end of your tour programme

25. Acceptance of the Terms and Conditions

Payment of deposit or final balance by bank transfer or by credit card payment indicates that the traveller / tour participant confirms that they have read fully and accepted all of Egypt Today Travel (and their affiliated websites) terms and conditions and that they agree to abide by them